Standard Support - Free

Unlimited Tickets Support.
24x7 Ticket Support
Within 1 Hour Response time
Within 24 Hour Resolution time
Installation and Configuration OS
Apache Optimizing performance
MySQL Optimization
Server Optimization

Deactivation of Unused Services
Service upgrades
OS Updates and Patches
Backup Configuration
Backup Restoration
Network Configurations
SSH Hardening
ModSecurity Rules

Windows Hardening
Standard Software Firewalls
OS Troubleshooting
OpenVZ Troubleshooting
XenServer Troubleshooting
cPanel/WHM Troubleshooting
Apache, Troubleshooting
IIS Apache, Troubleshooting

Advanced Support - $25 / Monthly

Unlimited Tickets Support.
24x7 Ticket Support
Within 1 Hour Response time
Within 24 Hour Resolution time
Installation and Configuration OS
Advanced Configuration
Apache Optimizing performance
MySQL Optimization
Server Optimization
Analysis server usage
Analysis traffic metrics
Hardening the root password
Email configuration - IMAP,SMTP.

Deactivation of Unused Services
Service upgrades
OS Updates and Patches
Scheduling backups
Restoration backup
Network Configurations
SSH Hardening
Securing MySQL
Securing PHP
Securing DNS
Privilege Management
Network IDS/IPS Protection
ModSecurity Rules

Windows Hardening
Standard Software Firewalls
Nessus Vulnerability Assessment
OS Troubleshooting
OpenVZ Troubleshooting
XenServer Troubleshooting
cPanel/WHM Troubleshooting
Apache, Troubleshooting
IIS Apache, Troubleshooting
Malware and Hack Troubleshooting
Spam Troubleshooting
Critical Services Monitoring
Debugging and problem analysis